Terms & Conditions
Effective Date: 29 June 2026
Welcome to Casalaura FZ LLC. These Terms & Conditions govern your use of our website and the services offered by CasaLaura. By accessing our website or booking our services, you agree to these terms.
About Our Services
CasaLaura provides premium fitness and wellness services, including personal training, yoga, Zumba, dance fitness, and other wellness sessions. Our services are available across all Emirates within the United Arab Emirates.
Bookings & Appointments
- All bookings are subject to trainer availability and confirmation.
- Appointments should be booked in advance through our website, phone, WhatsApp, or email.
- CasaLaura reserves the right to reschedule appointments due to unforeseen circumstances. In such cases, an alternative appointment will be arranged.
Payments
- Full payment is required to confirm your booking unless otherwise agreed.
- Payments made through our website are securely processed by our authorized payment gateway.
- CasaLaura does not store or have access to customers' credit or debit card details.
Cancellation Policy
- Once a booking has been confirmed and payment has been successfully processed, cancellations are not eligible for a refund.
- If a session needs to be rescheduled, requests must be made at least 24 hours before the scheduled appointment. Approval is subject to availability.
Health Responsibility
- Clients are responsible for informing CasaLaura of any medical conditions, injuries, pregnancy, or health concerns before participating in any fitness or wellness session.
- Participation in our services is entirely at the client's own discretion.
Intellectual Property
All content on this website, including text, photographs, videos, logos, graphics, branding, and designs, is the exclusive property of CasaLaura FZ LLC and may not be copied, reproduced, or used without prior written permission.
Limitation of Liability
CasaLaura FZ LLC shall not be held responsible for any indirect, incidental, or consequential loss, injury, or damages arising from the use of this website or participation in our services, except where required by applicable law.
Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the United Arab Emirates.